Privacy and Cookie Policy

PRIVACY STATEMENT 

As soon as you visit our website www.koopjesvoorjou.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us.We may adjust this privacy statement if we find it necessary. Therefore, we recommend that you review this privacy statement regularly so that you are aware of these changes. This privacy statement was last modified on February 1, 2024.

Table of contents

1. When do you apply this privacy statement?
2. Who uses your data? 
3. Who do we use data from?
4. How do we obtain your data?
5. What data do we use from you?
6. What do we use your data for?
7. How long do we keep your data?
8. Who do we share your data with?
9. Where do we store your data?
10. How safe is your data with us?
11. What can you ask us?
12. What rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?
    
    

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of anyone who has ever been in contact with us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority. 

 

2. Who uses my data?
AY Megastore is responsible for the website www.koopjesvoorjou.nl and thus the responsible organization for the use of your personal data as described in this privacy statement. The complete details are: 

3. From whom do we use data?
We process the personal data of everyone who has had contact with us or has visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

 

4. How do we obtain your data?

We receive the data directly from you as soon as you:

 

5. What data do we use from you?
We make use of the following data:

 

6. What do we use your data for?

We only use your personal data for the purpose for which we are allowed to use it: 

 

7. How long do we keep your data?

We keep your personal data for as long as we are required to do so by law and for as long as necessary for the purpose for which we use your data.  As long as you are a customer with us, we will retain your data according to the legal retention period of seven years. After that, we will only keep your data for statistical purposes and to handle any complaints or legal matters. If you would like to know how long we retain specific data about you, please contact us. 

8. Who do we share your data with?

 

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

 

10. How safe is your data with us?
We have done a lot to secure your data as well as possible, both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received our permission to do so. If you have questions about the specific way of securing, please contact us. When we share your data with others, they are also required to handle it with the same care as we do. If you notice that this is not the case, please let us know.

 

11. What can you ask us?

Because we use your personal data, you have various rights. We have listed these rights for you below.

Right to information
We need to explain to you in an understandable and clear way what we do with your data and what control you have over it. Therefore, we explain in this privacy statement in detail which data we collect from you and how we handle your data. 

 

Right of access
You can always ask us to view the data we have about you.

 

Right to correction
You may ask us to correct your data if it is incorrect or incomplete. 

 

Right to object
You have the right to object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website. 

 

Right to data portability
If you are a customer with us or have given permission for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish. 

 

Right to restriction
You may ask us to limit the use of your data. This means that in certain cases we may only retain your data but not use it. 

 

Right to be forgotten
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to delete your data yet. For example, we are required to keep certain data for 7 years for the tax authorities. 

 

Right to file a complaint
You may file a complaint about the way we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us for that. You may also submit your complaint to the Dutch Data Protection Authority. Of course, we hope it doesn't come to that, but in the worst case, you may also take your case to court. In that case, it will be the court in the location of AY Megastore that will handle your complaint. 

 

How do I submit a request or complaint?  
Send your request or complaint to us via info@koopjesvoorjou.nl. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your details to ensure that you are the correct person whose personal data it is. 

12. What rules apply to this privacy statement?
Our privacy statement must meet various requirements. These requirements can be found particularly in the General Data Protection Regulation. In addition, the general rules that apply to our privacy statement according to Dutch law. 

 

13. Which cookies do we use?

You can specify which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically for you, making it easier and more personal to use. We do this using cookies. A cookie is a small text file that is placed on your hardware during your visit to our website.  
We use the following types of cookies on our website:

14. What do we do with data from minors?
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have obtained this permission before your visit. 

15. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Feel free to contact us by sending an email to info@koopjesvoorjou.nl. We are happy to help you.