Return & Refund Policy

Return and Refund Policy for Koopjesvoorjou.nl

Last update: August 1, 2024

At koopjesvoorjou.nl, we strive to provide our customers with the best shopping experience. However, if you are not completely satisfied with your purchase, you can easily return it. Below you will find our return and refund policy.

Returns

Return period:

  • You have the right to return your order within 30 days of receipt.

Conditions:

  • Items must be unused, undamaged, and in their original condition and packaging.

Products that can be returned:

  • All products can be returned. We do not accept any exceptions.

Return process:

  1. Return registration: Go to our website and register your return via your account at https://www.mijn.koopjesvoorjou.nl
  2. Shipping instructions: After registration, you will receive instructions for sending your return.
  3. Shipping: Pack the product carefully and return it to the specified return address.

Refunds

Refund Policy:

  • As soon as we have received and checked your return, we will refund the purchase amount to the account you used to pay.

Processing time:

  • The processing of the refund may take a few business days, depending on your bank or credit card company.

Other Information

  • There are no exceptions to our return policy.
  • All costs for returning the products amount to €9.99.
  • In case of damaged or defective products, we ask you to contact our customer service at info@koopjesvoorjou.nl for further instructions.

Customer Service

  • For questions or assistance with your return, you can contact our customer service at info@koopjesvoorjou.nl
  • We will keep you updated via email about the status of your return and refund.